Consumer Guarantees Act

Application

Strongeiflushing supplies services to consumers in New Zealand. Where you acquire our routine roadmap services for personal, domestic, or household use, the Consumer Guarantees Act 1993 (CGA) applies.

Guarantee of reasonable care and skill

Services must be carried out with reasonable care and skill, and be fit for any particular purpose you tell us about before agreeing to the service.

Guarantee as to reasonable time

Where no time is agreed, services must be completed within a reasonable time. We confirm expected timelines in writing before work begins.

Guarantee as to price

Where price is not agreed beforehand, you pay only a reasonable price. Our published prices include GST and are confirmed on invoice.

Remedies

If our services fail to meet a guarantee, you may be entitled to a remedy such as re-supply of the service, compensation for reasonably foreseeable loss, or cancellation and refund in accordance with the CGA. Remedies depend on whether the failure is minor or substantial.

Business clients

If you acquire services for business purposes, the CGA may not apply. Contract terms will be agreed in writing.

Fair Trading Act 1986

We must not mislead you about our services. All marketing on this website is intended to be accurate and substantiated. See our Terms of Use.

Disputes

Contact us first at partnership@strongeiflushing.world or +64 4 237 0990. If we cannot resolve a dispute, you may contact Consumer Protection (MBIE) or consider the Disputes Tribunal for claims up to $30,000.

Contact

Strongeiflushing, 27 Aotea Drive, Aotea, Porirua 5024, New Zealand.